FAQ: ACL Surgery


What is ACL Surgery? The anterior cruciate ligament, or ACL, is one of four ligaments in the knee that provides rotational stabilization and controls the back and forth motion of the knee. Torn ACLs are a common knee injury: more than 200,000 occur each year in the U.S., and about 100,000 of those require an…

6 Keys to Personalized Customer Service


The hospitality and service industry is in a period of transition as customer demographics, tastes and preferences evolve. Accelerated technological changes and an increasingly interconnected global marketplace has allowed consumer opinion, beliefs and desires to shift. Perfectly pressed uniforms, scripted responses and an immaculately kept environment are no longer among the most sought-after factors in…

Why Transparent Pricing Is Essential When Traveling For Surgery


Many medical tourists take a leap of faith and decide to travel to another country for their surgery without knowing the total cost for the expected health care services. Of course, these tourists leave home with a rough idea of what they will end up paying, however, they are often surprised by the bills they…